FAQ
General Questions
1. What makes Neste Uganda Safaris unique?
Neste Uganda Safaris specializes in tailor-made Uganda and East Africa holidays, offering personalized safari experiences. We prioritize comfort, adventure, and cultural immersion to ensure a memorable journey.
2. Which destinations do you cover?
We operate in Uganda and across East Africa, including Rwanda, Kenya, Tanzania, and the Democratic Republic of Congo.
3. Do you offer customized safaris?
Yes! We design safari packages based on your interests, whether it’s gorilla trekking, bird watching, photography, cultural experiences, or adventure activities.
4. How do I book a safari?
You can book a safari by contacting us via email, phone, or through our website. We will guide you through the process and customize your experience based on your preferences.
Safari & Travel Information
5. What’s included in your safari packages?
Our packages typically include:
- Accommodation on a full-board basis
- Transport with an English-speaking guide
- Park entrance fees and permits
- Activities specified in the itinerary
6. What is NOT included in the packages?
Exclusions vary but usually include:
- International flights
- Travel insurance
- Visas
- Alcoholic beverages
- Personal expenses
7. What is the best time to visit Uganda for a safari?
Uganda is a year-round destination, but the best time for safaris is during the dry seasons (June–August and December–February) when wildlife viewing is easier.
8. Do I need a visa to visit Uganda?
Yes, most travelers need a visa, which can be obtained online through the Uganda eVisa system or on arrival.
Gorilla Trekking
9. Where can I go gorilla trekking?
We offer gorilla trekking in Bwindi Impenetrable National Park (Uganda), Volcanoes National Park (Rwanda), and Virunga National Park (DR Congo).
10. How much is a gorilla trekking permit?
- Uganda: $800 per person
- Rwanda: $1,500 per person
- DR Congo: $400 per person
(Permit prices are subject to change.)
11. What should I pack for gorilla trekking?
Essential items include:
- Hiking boots
- Rain jacket
- Long-sleeved shirts and trousers
- Garden gloves
- Camera (no flash)
- Insect repellent
Health & Safety
12. Do I need vaccinations before traveling?
Yes, a Yellow Fever vaccination is required. Other recommended vaccines include Hepatitis A & B, Typhoid, and routine immunizations. Consult your doctor for advice.
13. Is Uganda safe for tourists?
Yes, Uganda is generally safe for tourists. We ensure your safety by working with experienced guides and reliable partners.
Payment & Cancellation
14. What are your payment terms?
A deposit is required to secure your booking, with full payment due before the trip begins. Payment can be made via bank transfer or other agreed methods.
15. What is your cancellation policy?
Cancellations may be subject to fees depending on the notice period. Contact us for detailed terms